情報基盤センターサポート

Frequently asked questions

• FAQ for Microsoft EES contract (Microsoft 365, Windows, Microsoft Office)
• What is the registration key for "KIT Information Literacy Guidance" course on Moodle?
• I've lost the password of my CIS account.
• How to connect my device to KITnetX
• What is the username and password for KITnetX Wi-Fi service?
• What is the passphrase for KITnetW Wi-Fi service?

Need more help?

• You can contact us via our Support Desk page (Information Science Center account required) or by email at hello@cis.kit.ac.jp.
• Please send your questions by e-mail from an e-mail address in the university domain (research domain (kit.ac.jp, kit.jp), education domain (edu.kit.ac.jp), administrative domain (jim.kit.ac.jp), or internal organization domain (*.kit.ac.jp)).
• If the source of the e-mail is an off-campus e-mail address, we may ask you to resend the e-mail from a university domain e-mail address for identification purposes.

Other resources