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問題

When attempting to open Word, Excel or Powerpoint(Office product), the program says in the header that it is an "unlicensed product" and I can't edit anymore. What should I do?

解決方法

Follow the steps below.

  1. After opening Word or Excel(other Office program), click "File" in the top left and then "Account" in the bottom left.
  2. Make sure that you signed in with your Office 365 account(uXXXXXXx@o365.kit.ac.jp) at "User Information". If you signed in with other than that above account, click "Sign out".
  3. Click "Sign in".
  4. After entering "(your KIT account)@o365.kit.ac.jp", click "Next".
  5. You will be redirected to KIT Authentication Page. Then enter your username and password to login.
  6. Again, make sure that you signed in with your Office 365 account(uXXXXXXx@o365.kit.ac.jp) at "User Information".

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